INTO THE TREES – ACCESS INFORMATION

INTRODUCTION

On behalf of Into the Trees, we would like to extend a warm welcome to our deaf and disabled customers. We hope that you find this information page useful.

CONTACT DETAILS

If you have any queries or requests relating to accessibility, please contact the Event Manager, Stuart Balkham. We aim to respond to all queries within 5 working days.

Email: stuart@sosussex.co.uk

Phone: 07811 656361

Post: FAO Stuart Balkham, So Sussex, Spithurst Hub, Spithurst Road, Barcombe, BN8 5EE.

SITE DESCRIPTION

Into the Trees takes place on a part of the estate of Pippingford Park. The event occupies roughly 15 hectares in total, made up primarily of grass fields and mixed woodland. The site is generally sloped. There are gravel roads around some parts of the site and firm dirt tracks through parts of the woodland, but some parts of the event are accessible only over grass or through unpaved woodland. This can be especially difficult if the ground is wet due to heavy rain.

The majority of the event activities and demonstrations are located in a loop through the woodland in the centre of the site. This area is only 100m or so from the car park and is broadly flat.

FREE TICKETS FOR PERSONAL CARERS

We offer a free ticket scheme for carers or personal assistants. You are eligible for a free carer ticket if you are entitled to Disability Living Allowance (no specific rate required), are in receipt of Personal Independence Payments, have a registered assistance dog or are registered severely sight impaired. If you would like to take advantage of the free carer ticket offer, please book your own tickets in the normal way via the tickets page of our website, and then contact us at hello@into-the-trees.co.uk. You will need your ticket number, proof of DLA or that you are registered severely sight impaired or your Compass Card number, plus the name and contact details of your carer.

If you are not able to provide any of the above evidence but feel you need a PA ticket to access the festival, please contact us and provide any evidence you have which we will consider on a case by case basis.

INFORMATION TENT

Once you arrive on site, we suggest you make a note of the location of the Information Tent – it’s marked on the site map and is located close to the car park as you enter the main event site. It’s a good place to go with any queries or questions during the weekend. If you need any assistance whilst at Into the Trees head to the Information Tent and one of the team will be able to support you as best possible.

If you have wheelchair batteries or other equipment which needs charging, the team at the Information Tent will be able to help you with this.

If you have medication or special food items which you need to keep refrigerated, this can also be provided via the Information Tent team.

TOILETS

Ample toilet facilities are located around the site. Most of these are in the form of (nice) trailer units, but some are of the plastic single toilet variety. All toilet locations are marked on the site map and there is an accessible toilet located in the car park, next to the main site entrance.

There are proper sinks in most of the toilet units, but a few will only contain alcohol sanitiser gel. There are dedicated hand wash and drinking water points located next to all main toilets blocks. These will be marked on the site map.

MEDICAL SERVICES & WELFARE

St John Ambulance provide our medical services and they have a First Aid Tent in the centre of the festival site, adjacent to the Information Tent. Please feel free to go and see the friendly team there at any point during the weekend if you have a medical issue you would like help with.

ASSISTANCE DOGS

If you require an assistance dog to attend Into the Trees, we request that you contact us first to discuss how best we can accommodate you. You will also need to provide proof that any dog is registered with an organisation that is a member of Assistance Dogs UK.